Terms and Conditions mbi77 — Complete Platform Usage Guide

1 Definitions and Scope of Agreement

In this Terms and Conditions document, "mbi77", "we", "Platform", or "company" refers to the operator of the mbi77.win website along with all related mobile applications, services, and products. "You", "member", or "user" refers to any individual who accesses, registers for, or uses mbi77 services in any capacity.

These Terms and Conditions constitute a legally binding agreement between you and mbi77. This document covers all aspects of platform use including but not limited to account registration, deposits, withdrawals, game participation, bonus claims, and all forms of interaction with our platform. These Terms should be read together with the mbi77 Privacy Policy and our Responsible Gaming Policy, both of which are equally binding on you as a platform user.

2 Membership Eligibility and Age Requirement

Access to the mbi77 platform is limited to individuals who meet the following eligibility requirements. Each prospective member is fully responsible for ensuring their own eligibility before registering.

• Be at least 18 years of age at the time of registration.
• Not prohibited by local or international law from using online entertainment platforms.
• Acting on your own behalf and not as an agent, representative, or proxy for any other party.
• Register with one account only — each individual is permitted one active account.
• Has never had an account terminated by mbi77 for terms violation.

Mbi77 reserves the right to request proof of age at any time. Accounts suspected of being used by underage individuals will be suspended immediately pending verification. If a member is confirmed to be under 18 years of age, all funds will be withheld and the account will be permanently terminated.

3 Registration, Identity Verification and KYC

The mbi77 registration process is designed to be simple and fast. However, we conduct a strict Know Your Customer (KYC) process to ensure the safety of all members and the integrity of the platform.

During registration, you are required to provide truthful, accurate, and complete information including your full name, date of birth, active email address, and valid phone number. Providing false or inaccurate information is a serious violation that may result in account termination and forfeiture of all funds.

For verification purposes and to comply with applicable legal requirements, mbi77 reserves the right to request supporting documents such as an identity card, passport, utility bill, or bank statement at any stage. Requested documents must be submitted within 72 hours. Failure to do so may result in temporary account suspension until verification is complete.

4 Deposit and Payment Methods

Mbi77 provides a range of deposit methods tailored for Malaysian users. All deposit transactions are processed through secure payment channels with 256-bit SSL encryption active at all times.

• The minimum deposit is as specified on your account page and may vary depending on the payment method selected.
• Deposits via FPX and local bank transfers are credited to your mbi77 account within seconds.
• All deposits must be made from an account or payment instrument registered in the member's own name.
• Mbi77 does not accept cash deposits, money orders, or anonymous payment methods.
• In the event of a suspicious deposit, mbi77 reserves the right to suspend processing until further verification is completed.

Mbi77 does not charge any fees on deposits. However, third-party payment service providers may impose their own charges that are beyond mbi77's control. Members are advised to review the terms of their respective payment providers.

5 Fund Withdrawal

Withdrawals at mbi77 are processed quickly and efficiently. We understand that players want to receive their wins as soon as possible, which is why we have optimised the withdrawal process to minimise waiting time.

• All withdrawals must be made to a bank account or digital wallet registered solely under the mbi77 member's own name.
• Mbi77 reserves the right to request additional verification before processing withdrawals that exceed certain limits.
• Withdrawal requests submitted outside banking hours may be processed on the next business day.
• If your account is undergoing KYC review, withdrawals will be placed on hold until the review is complete.

6 Bonus, Promotion, and Special Offer Terms

Mbi77 offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and specific terms stated in each offer. It is the member's responsibility to read and understand the bonus terms before claiming.

• The welcome bonus may only be claimed once per new member.
• Rollover requirements (wagering requirements) must be fulfilled before any bonus funds can be withdrawn.
• Bonuses cannot be transferred between accounts or directly exchanged for cash.
• Mbi77 reserves the right to cancel bonuses if there is evidence of abuse or any attempt to exploit the bonus system.
• Certain games may contribute at different percentages toward rollover requirements — please check the respective bonus terms.
• Limited-time promotions are subject to the validity period stated and cannot be extended after expiry.

7 General Game Rules

All games available on the mbi77 platform operate using Random Number Generator (RNG) technology certified by recognized independent auditing bodies. This ensures every game outcome is truly random and fair to all players.

• Game results displayed on the mbi77 platform are final and cannot be disputed.
• In the event of a technical disruption during a game session, mbi77 will resolve the issue based on stored server records.
• The use of automation software, bots, scripts, or any unauthorized assistance tools is strictly prohibited.
• Members are not permitted to play in groups to exploit games or the bonus system.
• Mbi77 reserves the right to void bets or wins obtained through unauthorized or suspicious means.

8 Account Security and Password

Your account security is a shared responsibility. mbi77 uses the latest security technology to protect your account, but you also play an important role in keeping your login credentials safe.

• Do not share your password, account number, or any login credentials with anyone, including mbi77 staff — we will never ask for your password.
• Use a strong, unique password consisting of a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after every session, especially when using a shared device.
• Enable two-factor authentication (2FA) available in your account settings for an added layer of security.
• Notify the mbi77 support team immediately if you suspect your account has been accessed without authorisation.

Mbi77 shall not be liable for any losses arising from unauthorized access resulting from a member's own negligence in safeguarding their login credentials.

9 Account Suspension and Termination

Mbi77 reserves the right to suspend or terminate any account at any time if there is a breach of these Terms and Conditions. The decision to suspend or terminate is final, subject to the outcome of an internal investigation.

Reasons that may result in account suspension or termination include:

• Multiple account registrations or use of false identities.
• Attempted fraud, money laundering, or suspicious financial activity.
• Intentional violation of bonus rollover terms.
• Use of illegal software, bots, or any method of system exploitation.
• Failure to submit requested verification documents within the specified timeframe.
• Age requirement violation — accounts found to be owned by individuals under 18 years of age.

Members may also request voluntary account closure at any time by contacting the mbi77 customer support team. Voluntary account closure requests will be processed within 5 business days after all valid withdrawals have been settled.

10 mbi77 Liability Limit

Mbi77 shall not be liable for any direct, indirect, incidental, or consequential losses incurred by members arising from the use of or inability to use our platform, including but not limited to losses caused by technical disruptions, server failures, third-party cyberattacks, or policy changes beyond our control.

Under no circumstances shall mbi77's total liability to any member exceed the net deposit amount made by that member in the 30 days preceding the liability claim. This limit applies in full to the extent permitted by applicable law.

11 Responsible Gaming

Mbi77 is committed to promoting a healthy and responsible gaming culture. We provide a range of tools to help members manage their gaming habits, including daily deposit limits, weekly loss limits, session time limits, and temporary or permanent self-exclusion options.

If you feel that gaming is starting to negatively affect your life, please use the Self-Exclusion feature available in your account or contact the mbi77 support team for immediate assistance. We take problem gaming seriously and will always prioritize the well-being of our members.

For more information on responsible gaming, please visit the Responsible Gaming page.

12 Amendment of Terms and Conditions

Mbi77 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via their registered email and in-platform notification at least 7 calendar days before the changes take effect.

Continued use of the mbi77 platform after any changes to the Terms and Conditions take effect will be considered full acceptance of the updated terms. If you disagree with the changes, you have the right to close your account before the effective date.